How do I get my bidding number to bid?
Registration is required before you can bid on any auction. Click on the “Register” button at the top to register. We will direct you to our registration page. To ensure that each bidder is a valid and qualified bidder, you must register with a valid credit card. Although we would prefer to allow registration without a credit card, it really is our only electronic means of protecting our buyers and sellers from fraudulent bidding by malicious individuals. As soon as we have you registered, you will receive your bidding number via e-mail and your account will be activated to bid.
How do I bid?
Select the auction you would like to view. When the bidding for the auction is open you will have the opportunity to enter Your Bid or your Maximum Bid for each item. Enter your bidding number and password at the bottom of the screen to submit the bid(s).
Can I look at the items before I bid?
Yes. Each auction will have information regarding where the items are located and a scheduled preview time. If there is a specified preview time, you may preview auction items only during this time, no exceptions
What is a Maximum Bid?
This is our most frequently asked question. It is fairly simple to answer, but does require some explanation. The Maximum Bid feature is a tool for the buyer. It allows the buyer to enter an amount, above and beyond their initial bid, that represents the highest dollar amount they are willing to pay for an item. If at any point during the auction they are outbid on an item, the system will automatically increase their bid by the appropriate Bidding Increment ($1, $5, $10, etc.) as needed, up to the Maximum Bid amount. This allows the buyer to place a bid and a maximum and walk away from the process knowing the system will automatically purchase that item at the lowest price possible, never exceeding the Maximum Bid. For example, let’s assume that you enter a bid of $100 and a Maximum bid of $400. If no other bids are placed, you will be the winner at your $100 bid. If another bidder places a bid of $200, you will now be winning at $200 plus 1 increment level (for example: $200 + $10 = $210). The system will continue to monitor and bid on your behalf until the auction concludes or your Maximum Bid has been exceeded. No other bidder will be able to see what your maximum bid is.
What are bid increments?
A bid increment is the minimum amount required to raise the bid. For example, if the current bid on an item is $100, you must bid at least $105 to raise the bid. Bid increments vary by item and Auction.
What is the Auto-Extend Feature:
If an item receives a bid in the last three minutes, the ending time for that item will automatically be extended by three minutes. Once three minutes have passed without any bidding, the item will close.
How long do I have to pay for my items?
Unless stated otherwise in a specific auction’s terms, all auction purchases must be paid for by 4:00 pm EST the specified removal/pickup date. Any purchases not paid for in full by end of specified removal will be charged to the credit card on file for your bidder number, or resold at the discretion of Owner/Seller or Number One Auctions. The removal/pickup day is the very next day after the auction is over and is always listed on the Terms & Details page of each individual Auction.
How long do I have to pick up my items?
All items must be paid for and removed on the removal/pickup day. If you have a scheduling conflict and cannot be there to pickup we can help accommodate you. We can either arrange shipping to your location or bring items back to our warehouse. All invoices must be paid before items are moved and additional fees may apply depending on how many items you purchase and where they are being transported to.
Can I change my mind?
By bidding on an item you are creating a contract that is enforceable in a court of law. Number One Auctions will pursue all legal remedies required to enforce this contract. The terms of usage prevent retraction of a bid once it has been made. If you are unsure about an item, DO NOT BID; no bids will be retracted
Do I have to pay sales tax?
Most states require us to collect sales tax for all applicable sales. If you believe you are entitled to an exemption from sales tax, please complete the appropriate form and contact our office prior to bidding. You can email us your tax exempt form to: email@example.com
How will I know if I am the winning high bidder?
You will see the winners of each item at the close of the auction by looking at the Bidder #’s next to the final price. If you did win any items you will receive an invoice by e-mail shortly after the last item in the auction closes – usually within 10-15 minutes. These emails are auto-generated by our server which means from time to time they might end up in your email program’s “spam box”. If you have not received an invoice 1 hour after the final item in the auction is complete, please call us at 407-551-9573.
How do I pay?
We accept cash, Visa, MasterCard, and Discover. No checks! Please remember, by supplying your credit card and by using your credit card you understand all sales are final.
When do I pay?
You pay on the pickup/removal date, which is the day after the auction is completed by 4:00 pm EST. This information will be in the “terms & details” of each auction. All invoices must be paid for before a shipping company is scheduled or allowed to remove any items. Number One Auctions is not responsible for damages during shipping.
Is there a warranty on items?
All items are sold as-is, where is, with no warranty, expressed or implied by the lot number affixed to the items. Descriptions are believed to be accurate but not guaranteed. You are bidding on descriptions not the photos.
Lost Bidder/Login In Information?
Go to the “My Account” button on the home page or Call 407-551-9573.